![]() ![]() This is a major benefit for areas where cell network coverage is weak. Messages are sent over WiFi – Viber relies on the internet for message transmission, not mobile networks.Sending files like booking confirmations, invoices, identification documents, etc., is a breeze. All message types are sent through the same channel so the customer can see all their chats from your business in one place. Highly convenient – Viber is simple and effective for all parties to use for daily communication. Near-perfect delivery rate – 97% of Viber messages get delivered to recipients, and 89% are read, according to recent Viber statistics. Conversational messages are charged per session. Navigating the app's features is straightforward getting to grips with Viber is a shallow learning curve.Īffordable – Viber offers a competitive and cost-effective pricing structure where you only pay for messages that are delivered to customers (this is the case with transactional and promotional messages). As well as marketing messages, you can also send conversational messages and transactional notifications.Įasy to use – Viber is user-friendly, intuitive and beautifully designed. The app also supports audio and video content, GIFs and polls. Here are the main benefits Viber offers:Ī powerful customer connection tool – Viber offers text-based marketing, plus various forms of advertising and customisable 'stickers' for users to download and share. Viber helps create meaningful connections between your brand and your customers it can keep conversations flowing and drive more sales. Why use Viber messages for business purposes? ![]() This article explains how to send Viber bulk messages through Broadcast Lists, Groups, Communities and Channels. Another is for conveying essential or time-sensitive information to employees, for example, to ensure everyone receives a company announcement at the same time. An everyday use case is for marketing – spreading the word about new products, flash sales, VIP loyalty offers, etc. You might need to send bulk messages to customers and prospects for many reasons. The app is packed with tons of features, including bulk messaging. Viber is an excellent alternative to both personal and business text messaging. It's free to download and enables people to connect with others through high-quality voice and video calls, text and media messages and more. Viber is an instant messaging and Voice over Internet Protocol (VoIP) app with over a billion users worldwide. ![]()
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